CTI Data Connector For Enterprise Customers: Modification History Version 2.4

Status: Main Release - 2.4 Releasedate: 01.04.2008 (04/01/2008) Update eligibility: Valid Update Subscription

CTI Data Connector application

The Help and Welcome Screen offers an option to switch to an Offline help in case an Internet connection is not available
New design and advanced options of the License Information screen

Configuration Wizard

Using an alphabetical character for hotkey dialling is supported. This is an important option, if F1 to F10 is already used by other applications
New option to configure Terminal Server. Requires Add-On for Terminal Server
The field Ignore Fake Numbers can now contain a list of numbers

Development API

TAPI driver workarounds

New TAPI driver <Terminal Server Installation>. This allows working without any TAPI driver on the Terminal Server but using the TAPI driver on a local workstation. Requires Terminal Server Add-On

Online Help

Calls.XML New fields

<CallerIDInternational> - phone number in international format
<CustomField> - field, which can be set using the ActiveX interface, e.g. Internal ID or customer number
<StartTime > - Time, when a call has started
<EndTime > - Time, when a call has ended
<Activated> - indicates, if a call was successful (connection was established) - 1 = Yes, 0 = No
<Completed> - indicates, if a call was completed - 1 = Yes, 0 = No
<FadeInWasClicked> - indicates, if the user clicked on the desktop notification
<IsNumberChangedEvent> - indicates, if the phone number has changed during the active call. This happens if a call is transferred

ActiveX SDK

Have a look at the complete modification history of CTI Data Connector. Service Release 2.4.1