There a multiple ways to make an outgoing call.
Dial via Hotkey
Absolutely no programming is necessary for this method. Just highlight a phone number in any Windows application (even Browser) and press a predefined Hotkey. CDC captures the screen content and dials.
Dial within Browser
Highlight the phone number and right click to dial (only with MS-Internet Explorer). The Dial via Hotkey method works with every Browser.
Dial via Clipboard
Copy any text into the clipboard and then select Dial from Clipboard. CTI Data Connector analyzes the clipboard contents and dials the first phone number found
Dial via Phone Book
CDC offers a phone book, where you have access to all databases (only Enterprise Edition) and MS Outlook / Exchange.
Dial via Windows Phone Dialer
If an existing application is using the Windows Phone Dialer, then CDC will just capture everything which goes to the dialer and will dial via CDC - with all the improved configuration and number formatting.
Dial via the Phone Set
Even if you use your phone set to dial, CTI Data Connector will capture the number and display the caller data.The Enterprise Edition supports additional ways for dialling. To use this methods, the Software Development Kit is necessary.
Dial via DLL / ActiveX interface
The allow a smooth integration CTI Data Connector offers a DLL and ActiveX interface which can be used directly within an application.
Dial via File
The phone number can be written into an XML file. CTI Data Connector polls for this file, reads the phone number and dials.
Dial via Hyperlink
CTI Data Connector allows dialling via a link within any Browser. Just include in your application
< a href="callto://phonenumber"Click here to dial< /a >
Clicking on the text Click here to dial would dial the number provided in the link. This works for any type of Browser applications.