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  • Overview / Home
  • Phone Book

CTI Data Connector comes with an inbuilt phone book. You can search in multiple data sources:

  • MS Outlook / Exchange contact folders (multiple contact folders can be selected)
  • Quick Dialing list
  • SQL databases 1)

This allows you to dial a phone number without starting the main application (e.g. ERP, CRM system or MS-Outlook). The phone book also offers a smart search logic:

  • Search for company name, last name or first name  - just type in the search word and CTI Data Connector finds it
  • Search with exact phrase or with option: Begins with
  • If a search results in only one company name, all contact persons are automatically listed
  • If an address or contact person is selected, the details are displayed in business card style including an icon for male and female if the address record includes this information
  • The type of the phone number (e.g. business, mobile, private) is displayed

Although in MS-Outlook you don't have a company view, CTI Data Connector displays the company name and then groups all contact persons.

1) available only in Enterprise Edition

Phone Book

Phone Book


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