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FAQ

What happens when the Cloud Edition subscription is cancelled?

What happens when the Cloud Edition subscription is cancelled?

When cancelling the Cloud Edition, new products can no longer be protected, existing licenses cannot be updated and no more online activations are possible. 

Products, which have been already activated, will not terminate unless regular online checks are used.

For 30 days after the Cloud Edition is terminated, the Activation Server allows to activate products manually (by e-mail, fax or phone). You can create reports or make a backup of all keys. After this time, the Activation Server database is deleted.

Where can I find sample source code?

Where can I find sample source code?

Sample Source Code can be found in the online help. First select your compiler and then download the sample source code. 

Note - you need to install the Licence Protector SDK first 

Online Help

Which Operating Systems are supported by Licence Protector?

Which Operating Systems are supported by Licence Protector?

Applications, protected with Licence Protector run on 

  • Vista, Windows 7, Windows 8 and 8.1 - 32bit and 64bit
  • MAC OS X 10.6 to 10.10 (Yosemite)
Can a user transfer his license to a new computer?

Can a user transfer his license to a new computer?

Yes, Licence Protector has an inbuilt option that a user can transfer the license to a new computer.

Details

This feature requires an online connection.

Can I use a standard USB-flash drive to deliver my files?

Can I use a standard USB-flash drive to deliver my files?

Can I use a standard USB-flash drive to deliver my files?

Yes, All-In-One Protector allows to deliver the files on a standard USB-flash drive. It can be configured, on how many PCs the USB-stick can be used. 

Details about USB-stick protection

Can I lock a license once it was activated?

Can I lock a license once it was activated?

Yes, All-In-One Protector allows you to use regular online checks - e.g. check the license every 10 days. The online check finds out if a Serial Number was locked on the Activation Server. This is very handy in case:

  • the user reports a PC failure and wants to install on a new PC
  • you get a credit card chargeback
  • a subscription expired

This feature requires an online connection.

When is a product activation required and which options are available?

When is a product activation required and which options are available?

Product activation required

download or CD/DVD version requires a product activation.

A user can activate a license with one of the 4 activation options: 

  • Online  *
  • By E-Mail. E-Mail activation can be automated *
  • By fax
  • By phone

* requires a hosting package or Activation Server license

Delivery without a product activation

If the product is delivered with one of the following media, no product activation is required 

  • USB flash drive
  • External hard disk
  • Pen drive / Flash disk / Memory Card / SD Card
Can I protect a Linux, IOS or Android application?

Can I protect a Linux, IOS or Android application?

Yes, but the feature set is limited.

To protect applications on non Windows / MAC operating systems like Linux, Android or IOS, a license for Activation Server 4 is required.

 

The Activation Server provides the back end application for the administration of licenses - create keys, lock licenses, change activations or generate reports.

The implementation covers:

 

  • Online activation with copy protection
  • Reinstallation on the same computer
  • Regular online checks to revoke a license
  • License of multiple features / modules
  • Using one Serial Number / ID for multiple computers

it does not cover

 

  • trial version
  • network license
  • transfer of a license
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