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FAQ: Functionality
Using a headset with CTI Data Connector CTI Data Connector supports using a headset by offering the commands: - Dial - Answer a call - Reject a call - Hold a call - Terminate a call These commands are available in the user front end (screen call information) or via the Icon (left click - only during a call). The headset has to work with the telephone set (directly connected) and you need a TAPi driver. See system requirements.
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