Status: Service Release - 2.2.45 Releasedate: 12/29/2005 (29.12.2005) Update eligibility:

• Free for customers with version 2.2
• All other versions only with update subscription.

 

Changes within the application

CTI Data Connector application 

• Italian language added for the CTI Client interface, installation and CTI configuration wizard
• New Hotkey to dial via the Clipboard
• Improved Hotkey handling
• The menu ?, About..displays now the sub release number, e.g. 2.2.45
• The country code is not longer mandatory in the configuration wizard
• DOS programmes using CTI Data Connector do not loose the focus when the fade-in window is displayed

Configuration settings

• Define wait time for the Transfer Time of call - parameter SetupTranferTimeout - this parameter is available only with the SDK

Outlook

• The phone book supports Outlook contacts without contact name (only company name is stored)

Logic to handle phone numbers

• Incoming calls with a + sign instead of 00 are now identified

Language Support

• Italian language added (Italian interface but English help files)

Salesforce Edition

• number formatting on the server with the parameter -R is now working correct (sometimes the programme had to be invoked twice)
• the database is compressed after the number formatting is done on the server
• Option to define own SQL statements to extract the data for phone number formatting

Bugfix

• Online help is working again in a network environment and using Windows XP SP2
• When clicking with the left mouse on the icon during the call, sometimes no menu appeared (hold call, terminate call)
• Dial via xml file did not always work

 

Installation

• option for Italian language
• if a cdcconf.dat file exists it is not replaced

 

CTI Data Connector - Integration Development Kit

• New DLL layer for tight Terminal Server integration. The documentation is available on request