The FAQ area covers basic questions. For more in-depth questions search the Knowledge Base or make a free Support request.

Installation

  1. License Policy of CTI Data Connector
  2. What is the difference between server and local installation?

Software Development Environments - Operation Systems

  1. Can CTI Data Connector be integrated in DOS applications?
  2. Does CTI Data Connector run on Citrix / Windows Terminal Server
  3. Does CTI Data Connector run on Unix / Linux?

Functionality

  1. Does CDC support multiple MS-Outlook and Exchange contact folders?
  2. Does CTI Data Connector allow to dial within Internet Explorer or Firefox?
  3. Is VOIP supported?
  4. Using a headset with CTI Data Connector
  5. Which phone system / PBX is supported?
  6. Which salesforce.com version is required for CTI Data Connector?

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