The FAQ area covers basic questions. For more in-depth questions search the Knowledge Base or make a free Support request.

Installation

License Policy of CTI Data Connector What is the difference between server and local installation?

Software Development Environments - Operation Systems

Can CTI Data Connector be integrated in DOS applications? Does CTI Data Connector run on Citrix / Windows Terminal Server Does CTI Data Connector run on Unix / Linux?

Functionality

Does CDC support multiple MS-Outlook and Exchange contact folders? Does CTI Data Connector allow to dial within Internet Explorer or Firefox? Is VOIP supported? Using a headset with CTI Data Connector Which phone system / PBX is supported? Which salesforce.com version is required for CTI Data Connector?

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Type in your search criteria. The complete FAQ for the OEM and Enterprise version is searched. If your question is not answered, search in the Knowledge Base.