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CTI Data Connector for Salesforce - end-of-life notification for version 4

06/08/2016 CTI Data Connector

Important information for users of version 4

Version 4 - end-of-life notification

Salesforce recently announced the retirement of products, which use the Salesforce CTI Toolkit.  - Salesforce detail announcement

CTI Data Connector version 4 uses this this toolkit. That means that the Software will stop working with the Spring Release 2017, which is scheduled for 2/2017.

Required action

If you are already using version 5 no action is required. Version 5 is based on the latest Salesforce SDK - Open CTI - and is not affected by the change in February.

If you are using version 4, an upgrade to version 5 is mandatory.Contact sales@mirage-systems.com to get a quote for an upgrade. 

If you are not sure which version are you using, just click here and compare the SoftPhone design

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