Smart Phone Calls

Placetel CTI for Salesforce® by Mirage offers much more than Click-to-Dial with features documenting the call as well as automated workflows.


  • Automatically saves the phone note for each call as an activity - with the duration, call result and call type (incoming / outgoing / internal) of the call
  • Separate call result lists (multi-language) for in- and outbound calls
  • Create a follow-up task or event after the call
  • Automatically create a case when a call comes in
  • Protocols missed calls in the customer activity list
  • Call history list with previous and missed calls





Salesforce Clouds

Placetel CTI für Salesforce® by Mirage is optimized for almost all Salesforce Editions.

  • Works with Sales Cloud®, Service Cloud® , Lightning Experience® and Person Accounts
  • Salesforce Professional, Enterprise, Unlimited or Developer Edition, a or Chatter Plus license is required 



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and consulting

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