Mirage offers several support and update options.
Support via Mirage Support Center is free during the evaluation period.
Updates to a new major release and support via Mirage Support Center is free for 30 days. After that time, updates to a new major release or technical support is available for a fee (support ticket). Service packs are free (version number changes e.g. from 6.0 to 6.1).
All major new releases and support via Mirage Support Center is free as long as the subscription is valid. The update or service subscription can only be bought within 30 days after the initial order process.
All major new releases and support via Mirage Support Center is free as long as the subscription is valid. If the subscription is terminated, the license can no longer be used.
Not included is development support, creating sample source code, making configuration files or support by phone. We offer Web Meeting sessions to cover these support requirements.
Online training / consulting / installation help or support by phone is available for a fee. Order web meeting.