Although CTI Data Connector can be used just with MS-Outlook, it is typically used to integrate in applications like CRM or ERP systems. The comprehensive SDK offers different ways to integrate (DLL or XML file). It works for client server applications as well as Web based applications. An OEM version is available on request.
CTI Data Connector comes with a comprehensive feature set:
Phone numbers are accepted in multiple formats and are reformatted before dialling
In addition to that
The call history gives you a quick access to recent phone calls:
Just click on an entry to redial.
CTI Data Connector works with any PBX - VOIP, Standard or Hosted which comes with a TAPI (TSP) driver.