Mirage is a Salesforce partner for several years and CTI Data Connector for Salesforce ┬« is available on the AppExchange since 2011. We use Salesforce in our company since 2005. This ensures that we are always up to date with Salesforce technology.
CTI Data Connector for Salesforce┬« comes with a comprehensive feature set:
The Click-to-Dial option allows you to make an outbound call from any phone field (even custom phone field). Phone numbers are accepted in multiple formats and are reformatted before dialling
In addition to that
The call history gives you a quick access to recent phone calls:
Just click on an entry to edit the phone note or redial.
CTI Data Connector for Salesforce┬« works with any PBX - VOIP, Traditional or Cloud PBX - As an alternative to a PBX, Skype for Business can be used.
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CTI Data Connector is available as a subscription with pricing per user.
The subscription offers an all-round carefree package: