Connect Avaya with Salesforce and Get Enhanced Features

Call process and data collection

With Mirage’s Salesforce-Avaya integration, not only are you able to manage all calls and actions within your CRM, you also get features like:

• Power Dialer for streamlining sales calls
• Live and historic reporting dashboards to optimize operations
• Click to dial, saving minutes on every call
• SMS functionality and automation

Integration Type: On-Premise CTI server.
Connector License: Requires a GoConnect server (sold by Mirage).

To learn more about this integration, click here.

“The CTI Data Connector has transformed how we manage day-to-day calls. The set up was smooth and the onboarding was quick and thorough.”

Marius Gareis, Head of IT & Digital Processes
Geothermie Unterhaching GmbH & Co KG